Operating in over 35 countries with 157,000+ storefronts, OYO offers an integrated suite of products to streamline hotel management.
As a leading custom enterprise software development provider, we created a web application to help our client collect and analyze customer feedback for various properties, providing insightful reports using machine learning models.
OYO faced a critical challenge in scaling its training programs to cater to its rapidly expanding workforce. The company’s in-house trainers struggled to deliver consistent, high-quality training, particularly for practical skills requiring offline instruction, such as bed-making and housekeeping protocols, guest service and etiquette, and food and beverage service.
Traditional training methods lacked scalability, and evaluating training effectiveness and quality proved challenging. OYO needed a robust training management system so, we built the OYO E-learning platform.
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