OYO is a leading hospitality chain changing the accommodation industry with a vast portfolio of properties across 35 countries including India, Europe, and Southeast Asia, To keep up with its high-quality services, they came to us to help with their learning management system development.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Challenge.
OYO faced a critical challenge in scaling its training programs to cater to its rapidly expanding workforce. The company’s in-house trainers struggled to deliver consistent, high-quality training, particularly for practical skills requiring offline instruction, such as bed-making and housekeeping protocols, guest service and etiquette, and food and beverage service. They needed a reliable LMS Development company to help build this online learning platform.
The Solution.
As a renowned custom web development company with years of experience in building employee training software across industries, we quickly recognizing the limitations of conventional training methodologies. They are not scalable.
We leveraged our 100+ team of LMS Software development experts and came up with a robust learning management system custom-made for our client.
Structured Learning Modules: Part of custom web development service for our client was to ensure that the solution had concise, expertly curated content designed for optimal retention. This segmented approach enables trainees to assimilate complex concepts incrementally, enhancing knowledge acquisition and retention.
Collaborative Forum: The LMS solution facilitates peer discussion and knowledge sharing, fostering a community of learners within OYO. Trainees can interact with colleagues, ask questions, and share experiences, creating a supportive work environment.
Competitive Leaderboard: The application’s leaderboard introduces a competitive element to the learning process. Trainees are ranked based on progression metrics, experience points, and skill proficiency. This gamification strategy promotes active engagement and acknowledges high-performing individuals.
Industry Insights: The blog section provides trainees with access to industry trends, best practices, and expert insights. Regularly updated blogs keep trainees informed about the latest developments in hospitality, enhancing their knowledge and skills.
Secure Role-Based Access System: As a top custom LMS development company, security is at the forefront of our strategy. The OYO platform was built on a secure framework to mitigates unauthorized access and maintains data integrity. We also incorporated a role-based access control to ensure trainees receive content and resources tailored to their specific organizational functions.
The Results
- 2000+ Staff trained
- 55% Reduction in Training time
- 35% Improvement in Customer Rating
